Privacy Policy
This policy describes data processing related to the Neiva Serviços institutional website in its currently published version.
Data controller
NEIVA ENGENHARIA DE TRANSMISSÃO LTDA, Brazilian tax ID 10.708.144/0001-50, headquartered in Comodoro, Mato Grosso, Brazil. Privacy requests: contato@neivaservicos.com.br.
Technical data and contact form
In addition to technical data that the hosting infrastructure may record, the website has a contact form. When submitted, the form processes name, company, email, optional phone number, subject, message, consent, language and the originating page URL. The system also uses the IP address to limit submission frequency and apply time-based anti-spam controls. After validation, the contact content is sent to the Neiva Serviços contact address.
User-initiated contact
When you use telephone, email, WhatsApp or LinkedIn links, communication takes place through the channel you choose. Data you voluntarily provide is processed to answer your request, assess commercial or technical demands and retain the necessary relationship history.
Legal bases
Depending on the context, processing may rely on pre-contractual procedures, compliance with legal obligations, exercise of legal rights and legitimate interests related to digital security and business relationships, under applicable Brazilian data-protection law.
Third-party services
Links to WhatsApp, LinkedIn and other external services lead to environments operated by their respective providers, which have their own privacy policies. Neiva does not control processing performed by those services outside this website.
For typography, the website uses Google Fonts (fonts.googleapis.com and fonts.gstatic.com). The Brazilian Sign Language accessibility resource uses VLibras (vlibras.gov.br). When these resources are loaded, their providers may receive technical data required for the connection under their own privacy policies. Neiva Serviços does not send contact-form content to these services and does not use them as its own marketing analytics tools.
Storage and retention
Technical access logs and data received through contact channels are retained only for as long as needed for the stated purposes, legal obligations, system security and protection of rights.
Cookies and analytics
The current website does not use marketing cookies or proprietary analytics tools. Browser local storage is used solely to save preferences selected in the accessibility panel and does not store personal data. If this configuration changes, this policy must be updated.
Data-subject rights
You may request confirmation of processing, access, correction, anonymization where applicable, deletion, portability as provided by law and information about data sharing, subject to applicable legal requirements.
Security and contact
Neiva Serviços applies technical and administrative measures appropriate to the nature of the data processed. For privacy questions or requests, contact contato@neivaservicos.com.br.